In the upper right corner of the app, click Options.Open the Big Fish Game app (Game Manager).If you're still having trouble downloading the game, try adjusting the Big Fish Games app's network connection settings. Step Three: Adjust the Big Fish Games app's settings If it still has trouble, please continue on to step three below. The game should begin downloading in the Big Fish Games app. On the Purchase History page, please click Download next to your game.įor more information on installing from the Purchase History, please see the Reinstall a Purchased Game help article.Click Purchase History in the left-hand column.(If no email address is listed, please click Sign In and enter your account information.) Check to ensure the correct email address appears in the top-right corner.Open the Big Fish Games app (Game Manager).If the game is having trouble downloading or installing from your Purchase History on the web site, try installing from the Purchase History directly within the Big Fish Games app (Game Manager). Step Two: Try the Purchase History in the Big Fish Games app (Game Manager) If it does not show up, or if it still has trouble downloading, installing, or activating, please continue on to step two below. The game should appear in the Big Fish Games app. Review this message and approve the installation at your discretion. Windows will display a message, asking for your permission to install the game and/or the Big Fish Games app. Click the download file that includes the title of the game (usually the top item in the list).ģ.Click the blue arrow in the upper-right corner of the browser to open the Downloads folder.Click the executable file in the downloads bar at the bottom of the screen.Please note: Although the images below show the installation of a trial, the same prompts will appear when installing a purchased game from the Purchase History. Click Run in the pop-up bar at the bottom of the screen.Please note: Although the image below shows the installation of a trial, the same prompt will appear when installing a purchased game from the Purchase History. Please select your web browser from the list below: This will vary depending on the web browser you're using. Trial game: Find a PC or Mac game and click the Play Now button.Ģ.Next to the game you wish to install, click Install Now. ![]()
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